IQ Shield is committed to safeguarding your privacy when shopping online. We respect your privacy and make every effort to ensure that your information is kept private and confidential. To maintain the best online shopping experience we do request certain information that is required for processing your order. When you place an order through our website, we will ask for your name, e-mail address, billing and shipping address, as well as, payment information, which we will use to process and ship your order. Once the order is placed we will send you an e-mail confirmation of the order placed, and when the order is shipped, you will receive another e-mail with the tracking/confirmation number of the order. If there are any issues with your order we will contact you via e-mail or telephone to correct the problem.
We take special care not to send out newsletters, announcements or coupons without your prior consent. If you would like to subscribe to our newsletter or receive special promotions, please submit your e-mail address by entering your e-mail address in the “Newsletter” box located at the bottom of the page. Alternatively, you can check the “Newsletter” box during checkout to be automatically subscribed to our newsletter. If you’d like to unsubscribe, follow the directions on the bottom of any newsletter e-mail or contact customer service for assistance.
Please note that IQ Shield does not sell, trade, rent or distribute your personal information to others. Even though, we make every effort to protect your privacy, we may need to disclose certain personal information when required by law wherein we believe that such action in needed to comply with a law enforcement investigation, judicial proceeding, a court order or legal process served to IQ Shield.
IQ Shield uses customer information for the exclusive purpose of processing, shipping and fulfilling orders, contacting customers regarding issues or problems with their orders, and enhancing user shopping experience. Promotional e-mails are on a 100% opt-in basis.IQ Shield may track aggregate statistics about users, customers, sales, traffic patterns and other related site information to enhance our website, however, this data will not include any personally identifiable information. IQ Shield partners with 3rd party companies that provide intermediary services, such as UPS and US Postal Service. These companies are used to ship orders and process credit card transactions, but will not retain, share, store, distribute or sell personally identifiable data unless it is for the sole purpose of providing these services.