Because we believe that our protective films are the best around, we offer a Lifetime Replacement Warranty to all our customers. If you have received a defective product, if your product has any imperfections prior to you installation or if the film has become permanently damaged over time, we will happily send you a brand new IQ Shield screen protector or full body skin.*
There is NO CHARGE
for your IQ Shield replacement, but a shipping and handling fee will be applied.
In order to fulfill your request for an IQ Shield replacement, we will need the following information. Please provide them during checkout in the comments field before submitting your order:
- Your Name
- Name of Device
- SKU # / Item #
- Order Number**
*The IQ Shield Life Replacement Warranty will not cover IQ Shield products that have been mishandled or damaged through installation errors. This includes such imperfections like air bubbles, dust, dirt or fingerprints getting caught underneath the film, improper alignment and stretching of the film. Please follow instructions provided carefully when installing your IQ Shield to your device.
**Your replacement order will not be able to be processed if you cannot provide your order number. In the case we require additional information to complete your request, you may be contacted by a IQ Shield customer service representative. DISCLAIMER:
Exposing excessive amounts of water or other liquids may cause harm to your device. IQ Shield will not be responsible for damage caused to your device due to excessive use of liquids or improper installation.